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Robmon's avatar
Robmon
Aspirant
Dec 28, 2017

iOS 11.2.1 ReadyCLOUD SSL error

Hi since updating apple phones to
iOS 11.2.1 when backing up iPhone pics via ReadyCLOUD to the NAS it will back up a few pics then stop with an error saying SSL error. Other devices with earlier IOS software are working ok. Thanks

13 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Robmon

     

    This has been reported to engineering and is currently being handled. I would still suggest logging a case with NETGEAR Support so they can investigate and escalate the case if needed.

     

     

    Regards

    • cumina's avatar
      cumina
      Aspirant

      Hi I have bought a Nightgear Nighthawk X10 router and attached a hard drive via usb and enabled readycloud toi backup photos from an iphone to the attached router hard drive but sine updating my itunes i keep on getting an SSL error every time the readycloud app trys to back up a photo. What is this and how do i fix this/ get past this.

      Has an update / patch being made for the app to deal with this or whats the go???

      URGENT RESPONSE REQUIRED

    • cumina's avatar
      cumina
      Aspirant

      Mark V have the netgear engineers sorted this iussue out. Its being a month since your last comms and still no fix that im aware of?

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi cumina,

         

        We are monitoring the investigation, might release a new version that will be uploaded on the app store. I will try to provide another update as there is no ETA on this.

         

         

        Regards

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