NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dyoung
Dec 08, 2017Tutor
iOS 11.x compatible with ReadyCLOUD app
I recently set up my ReadyNAS 212 on my home network and am able to access it via ReadyCLOUD in a web browser. Unfortunately I am not able to access it via the ReadyCLOUD app on either my iPhone or m...
JohnCM_S
Dec 09, 2017NETGEAR Employee Retired
Hi dyoung,
I understand that you are not able to sign in to the NAS via the Readycloud app for iOS. May I know the version of the Readycloud app installed on your iPhone and iPad? Have you also tried uninstalling and re-installing the app?
If you connect your iPhone or iPad to a different wireless network, are you getting that same issue?
Welcome to the Community!
Regards,
JohnCM_S
NETGEAR Community Team
dyoung
Dec 09, 2017Tutor
Hi John,
Thank you for responding. The version of ReadyCloud on both my iPhone and iPad is 2.0.0,the latest one available in the App Store.
I have tried uninstalling and reinstalling on both devices and I get the same result whether I am on my home wifi, work wifi or my device data LTE.
Thanks,
Don
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!