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Forum Discussion
BrandonK
Apr 12, 2017Aspirant
iPad app "Error The operation couldn't be completed at this moment, try again"
Hi, We just got readygear Nas cloud server, we have firmware 6.6.1 and have version 1.5.9 of the iPad app. Sometimes it works but more often than not when i go into one of the folders it says "Er...
BrandonK
Apr 13, 2017Aspirant
Unfortunately i did try killing the app and reopening it, I also had full wifi signal and even tried restarting the iPad but continued to have the same error/problem.
BingkeX
Apr 14, 2017NETGEAR Expert
Hi BrandonK,
Did you try to sign out and sign in again with your account? Or didn't sign out, but just restarted the IPad and relanch readycloud app?
Regards.
- BrandonKApr 19, 2017Aspirant
Did you try to sign out and sign in again with your account? Or didn't sign out, but just restarted the IPad and relanch readycloud app?
I did try both but still getting the error : / Even have it hooked up to wifi (although ideally it would be used on the go when we dont have wifi....)
- BingkeXApr 20, 2017NETGEAR Expert
Hi BrandonK,
When you see "Error The operation couldn't be completed at this moment, try again", would you please slipe down the screen to see the device connected status? It should be one of "Connected(VPN)", "Connected(LAN)", "Connected(ReadyCLOUD)" or "Disconnected". Please let me know your device connected status.
Best Regards.
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