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Forum Discussion
iPhone, iPad do not see all folders in subdirectory -
Set up ReadyCloud for first real test. Put many folders and subfolders on the NAS. All the folders are there and viewable via Windows Explorer to the NAS devices. Great! Now installed the RCl...
Ok this is getting silly.
Experiment today: Copied all 42 folders
\\gear\mystuff\mypictures >> \\gear\pictures
Confirmed: via windows explorer - all are there
Both iDevices - iPhone and iPad show ONLY the 2 folders put there yesteday!
Clearly this is an issue of the Apple apps only.
Am I looking only at some 1) cache file or 2) index file of what is stored on the NetGear NAS instead of the real file and folders? Could that be an explanation?
Maybe some techie out there can tell me how to fix and diagnose? :-)
Found an answer, but darned if I know why it works. Hope some techie can tell me.
Works: Copy each folder over, one by one... maybe cheat and 2 at a time.
Not work: Select all, Copy in bulk
/t
Hello Tom_S,
Welcome to the community.
Would you please check folder properties->General->attributes->Hidden check box for your none-show-up folders on windows exployer?
I guess "Hidden" check box is checked for it. So you cannot see this folder via IOS readycloud app.
If you want to see it, you can uncheck "Hidden" option for this folder on windows exployer.
Best Regards.
Nope. Checked that long ago. Nothing hidden on the attributes as verified via Windows explorer. That was one of my first suspicions. However, even that was not a strong suspicion since ALL folders were able to be seen when viewed directly via Windows Explorer over to NAS. The "no see" was entirely related to the Apple APP.
Recall the oddity: iDevices only > 1) show only 40 of the 42 folders. 2) then none 3) then when copy them over 1 x 1 all show up in the iphone / ipad's ReadyCloud app. So, easy answer of a hidden not make sense as the result was inconsistent.
Hi Tom_S,
What is your nas's firmware version? And what is your apple App version?
Which method do you use to copy the folders? Via windows exployer? or via 192.168.1.3 /admin > Shares > MyStuff>Pictures admin page?
I just find that when copy folders via admin Page, the hidden option for folder is unchecked. Via windows exployer, the hidden option for folder would keep.
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