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Solved
iPhone ReadyCloud can not connect internarnally to ReadyNas 104 OS 6.9.3
ReadyCloud in the iPhone does not connect internally (when I am in the same network). ReadyCloud in the iPhone can connect when in the Celular network or in another WiFi. ReadyCloud in the Mac can ...
Hi Deo3000,
Welcome to the Community!
1. What is the version of the ReadyCLOUDapp installed on your iPhone?
2. Are you able to access NAS via ReadyCLOUD portal using your iPhone's web browser?
3. If you have another iOS device, are you getting the same issue as well on the ReadyCLOUD app?
Regards,
Hi John
1. What is the version of the ReadyCLOUDapp installed on your iPhone?
Version 2.0.1,(2040)
2. Are you able to access NAS via ReadyCLOUD portal using your iPhone's web browser?
Yes, I can connect with my IPhone web browser using the readycloud.netgear.com and directly <ip>
3. If you have another iOS device, are you getting the same issue as well on the ReadyCLOUD app?
Yes, I have an iPad
Hi John,
I have exactly the same problem:
- ReadyCloud connection works fine from web browser - internal (home) network and also internet.
- ReadyCloud connection works fine from Android device - internal (home) network and also internet (wifi or LTE). App version is 1.2.11 (last one).
- ReadyCloud connection works fine from iOS device iPhone and iPad - external network, internet (wifi or LTE). App version is 2.0.1 (last one).
- ReadyCloud connection does not work from iOS device iPhone and iPad - internal (home) network. App version is 2.0.1 (last one). There is information window: Error/Network error occured.
Regards
Radek
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