Forum Discussion

Follower

May 06, 2016

MyNETGEAR single sign-on account

I am being asked to migrate to MyNETGEAR single sign-on account My serial nubmer is already registered, but with an email i no longer have. SoI cant even log on to start the process. How do I r...

Desktop client

Discovery

JennC

NETGEAR Employee Retired

May 11, 2016

Hello Mvbeilen,

I'll get back to you to answer that, i checked my own account and I see no option to do it in the profile page.

Regards,

Mvbeilen

Aspirant

May 11, 2016

Thank you Jenn, I couldn't find it either.

mdgm-ntgr
NETGEAR Employee Retired
May 11, 2016
Profile merges have to be done manually.

If you can PM me the details for your old and new accounts (btw the login you use to login to the community would be a MyNETGEAR one) and which one you wish to keep I can pass on your request.
- Mvbeilen
  Aspirant
  May 12, 2016
  Thanks mdgm,
  
  What do you mean with PM? (Private Mail)?
  - mdgm-ntgr
    NETGEAR Employee Retired
    May 12, 2016
    Private Message.