NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
martinw11
Oct 21, 2015Aspirant
Netgear ReadyNAS 104 ReadyCLOUD Services offline
Hi, ReadyNAS 104, Firmware 6.4.0, has been working for > 1year but now services offline when I look at the Cloud: I can log on to the Cloud portal but it doesn't see the shares on the NAS bo...
JennC
Dec 02, 2015NETGEAR Employee Retired
Hello SteadfastElk,
Can you turn it off then turn it back on?
Regards,
SteadfastElk
Dec 02, 2015Aspirant
I turned it off and back on. I was able to login to my admin readyaccount account again
Now my shared folders for this account don't show in the Readycloud under the Manage tab.
As a result, I can't manage any permissions this cloud user has.
Same for the other cloud user I had. I deleted this other cloud user.
The permissions for this user are now gone in the local admin panel, which is good.
However, I can't invite them again and assign new permissions.
The server refuses because the e-mail address is already known.
I created a new cloud user and assigned read rights to a share to it.
After acceptance of the invite, the user can login and the share is visible under the manage tab.
So it seems existing cloud accounts, like my admin user, hang and there is no way to change any of their permissions already assigned.
Highly unsatisfactory!
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!