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Forum Discussion

ScottChapman's avatar
ScottChapman
Apprentice
Nov 26, 2014

New ReadyCLOUD client doesn't support old ReadyREMOTE?

So, when I upgraded my windows client with the new ReadyCLOUD client, it no longer shows my ReadyNAS Pro 2 for remote connection. I was using this to do remote administration, but no longer can as far as I can tell.

Any ideas?

5 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    I'm not sure on what will be needed to fix it.

    I don't have an ETA.
  • Thanks for the info. I assume then they are working on it, any idea of whether it is just a backend fix or will they have to release updated client?

    And of course ETA?

    Can certainly work-around for the time being.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    You can't run both the ReadyNAS Remote client and the ReadyCloud client on the one PC.
  • ReadyCloud is only for OS6 users so I doubt that it will support ReadyNAS Pro. You may still have to run the old ReadyNAS Remote client software for it to work?

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