NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Online (VPN Disconnected) on a Mac - NOTE NEVER SOLVED FOR ANYONE IN NEARLY 10 YEARS!
This issue has been happening as early as 2015, based on the oldest Community posting I found. Note this: Many posts are marked SOLVED - They are NOT solved, and these so-called solved statuses s...
Welcome to the Community!
Have you tried logging a case for this issue with Support? If you have already filed a case for this can you send me a PM regarding this one so I can get this checked. If you have not created one yet and your ReadyNAS is registered to a MyNETGEAR profile you own I would encourage you to create one so we can get this escalated. I'd like to get this resolved.
Please provide me the logs to your NAS as well information on the Mac device.
HTH
Thank you for your reply and interest in helping with this.
My ReadyNAS 214 IS registered with MyNETGEAR account.
I will see if it's possible to PM you the logs with my equipment information and logs. I want to provide you with the information as quickly as I can.
I do not believe NETGEAR allows us to file support requests if our products are no longer under warranty, which is another very disappointing aspect to this ordeal. If you know of a way around this, I would like to hear it.
Thank you
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
