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firmware 6.6.1, ReadyCloud Client v 1.15., windows 10 pro, the NAS is accessed through the internet been having this problem for a while now and it's starting to drive me crazy. The desktop clien...
I would start by updating the ReadyCLOUD app and the ReadyNAS firmware.
https://kb.netgear.com/000038857/ReadyNAS-OS-6-Software-Version-6-7-5
You could also check the firewall on the Windows machine.
If your computer and NAS are on the same LAN, there are other (and imho better) ways to backup your data to the NAS.
Hi, thanks for the reply. The computer and the NAS are not on the same LAN, the desktop client should be the current version, the NAS was a few versions behind, but is giving me an error when trying to check for updates: Operation timeout, Connection error. Check your internet connection or DNS settings. (I tried adding the 8.8.8.8 Ip to the IPv4 list as suggested in another thread here, also disabled IPv6, enabled it again though, after it didn't help). Now I've updated the firmware manually, so I should be up to date on everything, but the Check for updates error keeps popping up even with the new firmware, I'll see tomorrow at work, if it helped with the sync issue, but I'm not too confident it will.
I'll be most thankful for other tips that might lead to getting my NAS to work again.
I am having same problem and I have updated my Nas box (RN20200) with the latest firmware. I am running latest Mac OSX. I can only connect to my NAS box using readycloud when I am on the same Lan. So in my mind there must be some ports in the FW that need to be open. Do any out there got any Ideas.
good thinking... while I didn't find any problems with the firewall on my PC, there could be a problem in the settings of my router, that the NAS is connected to?
I can see that it is another interface that are used when using the readycloud app compared to using the web-interface. I can access my NAS box via web interface, but not via the app. Anyone knows the different access methods ports etc ?
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