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Forum Discussion
ivanmalek
Jun 24, 2017Aspirant
Online (VPN Disconnected)
firmware 6.6.1, ReadyCloud Client v 1.15., windows 10 pro, the NAS is accessed through the internet been having this problem for a while now and it's starting to drive me crazy. The desktop clien...
jak0lantash
Jun 24, 2017Mentor
Well, if the firmware update check fails due to Internet connectivity issues, ReadyCLOUD surely ain't gonna work properly either. You should troubleshoot that.
How's the NIC set up?
How's the NIC set up?
- ivanmalekJun 24, 2017Aspirant
thanks for your patience with me so far. I have to admit to being a very inexperienced user. What does NIC mean? Where do I find the related settings? Thank you in advance.
- bedlam1Jun 24, 2017Prodigy
NIC = Network Interface Card, which is what your network cable(s) are plugged into (you may want to check that they are, securely, at both ends)
You will find the settings using the Web GUI Admin Page, under Network
- ivanmalekJun 25, 2017Aspirant
Thanks for the clarification, but what exactly am I looking for in those settings? nothing seems to be out of the ordinary at first sight, no ERROR messages, no bright red text. The weird thing is, as I mentioned in my first post, that I can access the files through the readycloud web-portal, it's just the desktop app that doesn't work... and the update checking, as I found out yesterday.
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