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firmware 6.6.1, ReadyCloud Client v 1.15., windows 10 pro, the NAS is accessed through the internet been having this problem for a while now and it's starting to drive me crazy. The desktop clien...
Well, if the firmware update check fails due to Internet connectivity issues, ReadyCLOUD surely ain't gonna work properly either. You should troubleshoot that.
How's the NIC set up?
How's the NIC set up?
thanks for your patience with me so far. I have to admit to being a very inexperienced user. What does NIC mean? Where do I find the related settings? Thank you in advance.
NIC = Network Interface Card, which is what your network cable(s) are plugged into (you may want to check that they are, securely, at both ends)
You will find the settings using the Web GUI Admin Page, under Network
Thanks for the clarification, but what exactly am I looking for in those settings? nothing seems to be out of the ordinary at first sight, no ERROR messages, no bright red text. The weird thing is, as I mentioned in my first post, that I can access the files through the readycloud web-portal, it's just the desktop app that doesn't work... and the update checking, as I found out yesterday.
ivanmalek wrote:
The weird thing is, as I mentioned in my first post, that I can access the files through the readycloud web-portal, it's just the desktop app that doesn't work... and the update checking, as I found out yesterday.
That is weird, since the if you can't check for firmware updates, the NAS shouldn't be able to reach Readycloud either.
Is the NAS using DHCP or have you assigned a static address?
Are you using both ethernet connections, or just one? If you are using both, then what bonding mode are you using?
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