It suddenly has shown the message 'online (VPD Dissconnected)' on Window app from 5days ago.I already uninstalled and reinstalled the app, but it still doesn't work.I can connect on the Chrome web. not app. Please help me to slove this problem.

Same here. the Windows desktop app VPN just stopped working.Have to use the Web Browser portal, and that requires the download/upload steps, which is a lot more work.Also, the browser app does not allow direct admin access to the NAS admin page.

I found the notification that ReadyCLOUD service for WiFi routers is ending on April 4th, 2023 / ReadyCLOUD service for ReadyNAS devices is ending on July 1st, 2023.. I guess that's why it happens and, no more fixing it.All readycloud users have to move their files to another cloud storage before the end of support..

User89 wrote: All readycloud users have to move their files to another cloud storage before the end of support.. Not true. There are other options for remote access to a ReadyNAS that have been exhaustively discussed in other threads. I don't know about options for ReadyCloud on routers, as I do not use it.

What are the other threads ? or other solutions? can you direct us I do not wish to use some one else's Cloud!

Mike101 wrote: What are the other threads ? or other solutions? can you direct us I did point you to the main alternatives on your other thread. ZeroTier, OpenVPN, or similar VPN if all you need is remote access Enabling FTPS with port forwarding and DDNS if you want a secure way to access the NAS files w/o a VPN. OwnCloud or NextCloud for sharing features similar to ReadyCloud The place to start is to look at how you use ReadyCloud now. Your other thread talks about remote access/backup. But we don't know what else you are looking for.

Online (VPN Disconnected) | NETGEAR Communities

13 Replies

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JohnS530
Guide
Mar 07, 2023
Same here. the Windows desktop app VPN just stopped working.
Have to use the Web Browser portal, and that requires the download/upload steps, which is a lot more work.
Also, the browser app does not allow direct admin access to the NAS admin page.
- User89
  Initiate
  Mar 07, 2023
  I found the notification that ReadyCLOUD service for WiFi routers is ending on April 4th, 2023 / ReadyCLOUD service for ReadyNAS devices is ending on July 1st, 2023.. I guess that's why it happens and, no more fixing it.
  All readycloud users have to move their files to another cloud storage before the end of support..
  - Sandshark
    Sensei
    Mar 08, 2023
    User89 wrote:
    
    All readycloud users have to move their files to another cloud storage before the end of support..
    
    Not true. There are other options for remote access to a ReadyNAS that have been exhaustively discussed in other threads. I don't know about options for ReadyCloud on routers, as I do not use it.
NiveditaP
NETGEAR Employee Retired
Jul 02, 2023
Hello User89

NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023.
ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com
will all be terminated by July 1st, 2023. After that date, you can
continue to access locally your ReadyNAS, or access locally the USB
drive connected to the routers, but remote access won’t be available.

Apologies for the inconvenience caused to you, but there is not any other alternative that can be applicable for the usage of the ReadyNAS device remotely.
After 1st July, the ReadyNAS device can be only accessible locally.

Have a lovely day,
Nivedita Pa
Netgear Team

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Online (VPN Disconnected)

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