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Forum Discussion
MarcusObergromb
Jun 16, 2017Aspirant
raedyCloud Internet ok, services not available
Hello together
I enabled the readyCloud, in my ReadyNas 312 Frimware-Version 6.7.4.
In the cloud menu I see the internet connection ist valid "Internet verfügbar"
But the Services ar not available "Dienste nicht verfügbar".
I checked my DNS-Settings, the DNS is my router (fritzbox). The adress is valid 192.168.7.1
What can I do?
Best regards Marcus
Hello again:
hear my settings. Both NAS are behind a switcht:
Nas 312:
IP 4 fiexed address
router: my router
DNS: 8.8.8.8, 4.4.4.4, myrouter
IP 6 enabled, DHCP
Cloud Internet OK, Services not availabel
Nas102:
IP 4, dhcp
DNS: my router
Cloud Internet OK, Services OK
Both NAS work fine with the cloud. It seems only that Nas312 shows srevice not available but the service is available.
My Problem is solved. Thanks for your help!
Best regards Marcus
22 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Try adding 8.8.8.8 (google's DNS server) to the DNS server configuration of the NAS.
- MarcusObergrombAspirant
Thanks for the fast reply.
I added the DNS 8.8.8.8 too.
Saved the network-settings,
turned ready cloud off and on again.
It behaves the same way.
Do i have to make a reboot?
- JennCNETGEAR Employee Retired
Hello MarcusObergromb,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- JennCNETGEAR Employee Retired
Hello MarcusObergromb,
Is the IPv6 enabled on the NAS admin page? If so, please disable it then test if you get the same problem.
If it is connected to a switch (and the switch is connected to a router), please try connecting it straight to the router and see if there is any difference.
Welcome to the community!
Regards,
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