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Forum Discussion
Jorayh73
Apr 21, 2017Aspirant
RN102 no longer working with ReadyCloud.
Firmware is 6.6.1 and the problem is that I can't access the NAS through the cloud. It once work fine and for about a year no problem. I have set it back up the way it did work before and sti...
- Apr 25, 2017
I have it working now.....don't know what I did but I did follow everything in this last posting and it's working now.
Thank you
mdgm-ntgr
Apr 27, 2017NETGEAR Employee Retired
Yes. Connect a USB disk and update the new case to indicate that you've done that.
You have two MyNETGEAR accounts and the unit is registered to a different profile to the one you emailed from so they opened a case for the profile your unit is registered against and closed the other one.
craer
Apr 27, 2017Aspirant
got ya ya i dont see a new case in my account i did get a 1Tb usb3.0 drive on there a little bit a go when i got home... i dident know what email thay wanted.. the way i have mine set up is i have a email just that owens the readycloud account "cloud owner" then ones for all the account mine my fifes my friends to use it.. so we all have a privite share folder for are own stuff and then the public ones. i am new to this ready cloud stuff i liked the way the onld remote system worked. it all fell under local accouns and had remote access to the files wile still haveing are own folders for are own stuff that was privite from other accounts on the same cloud
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