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Forum Discussion
Suddenly unable to get to NAS via ReadyCLOUD
For the past week or ten days, I've been unable to connect to my NAS via ReadyCLOUD. Previously I have had no problems. So, I thought I'd reboot the server and do some dust removel while it was of...
I'm experiencng same problem using the ReadyCloud client ver 1.9 with a RN-102. I can access the NAS via the web portal and when my laptop is attached to my LAN. But remotely, the ReadyCloud app says "connecting..." and the gear just spins. NAS has latest firmware 6.4.1.
Ideas?
Hello wlcox,
Are you getting the same problem on other computers? Also, please see if same when you are on same LAN where the NAS is.
The latest FW is 6.4.2, you might want to try updating.
Regards,
Yes, I have tried 2 different computers form 2 different remote locations.
Yes, it works fine when I access from a system on the same LAN as the NAS.
Re: firmware update - When I click on "check for updates" on the "system" page of the admin console, it tells me that I have the latest verson already (6.4.1) Same thing happens from the "system/settings" page. Power-cycled the NAS and it still tells me it is up to date! Are you saying I should ignore what the NAS thinks and force a firmware update?
wlcox wrote:
Re: firmware update - When I click on "check for updates" on the "system" page of the admin console, it tells me that I have the latest verson already (6.4.1)
Netgear releases for manual downloading first, then the update server. 6.4.2 was released last week, and some folks from Netgear said it would be put on the update server today.
So either wait just a bit longer and try again - or do the manual download/install.
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