Forum Discussion

Aspirant

Nov 17, 2016

Ready cloud app sync issues

Hi Guys, I have been looking for a solution for the past 2 days on the internet, to why isn't my ReadyNAS app is not syncing with the NAS! I have found out that I'm not the only person with this ...

Desktop client

Discovery

IT_Teks

Aspirant

Nov 28, 2016

Hi,

Sorry nah after spending 2 weeks on it I finally gived up and bought a Synology which works amazingly, and sorry to say but it has a lot more features and user friendly.

Thanks for the help anyways.

bellbirdweb17

Guide

Jan 16, 2017

I'm having the same issue with my ReadyNAS 202. I'm running readycloud 1.15 and the readynas is running 6.6.1 firmware version.

This problem has existed for some time, and I have been hoping supsequent updates to firmwar enad software may have resolved it, however it still exists.

I am able to create a new sync folder in readycloud and it sync's sucessfully to the NAS, however, if any files or folders are changed within the synced folder, the changes are never synced across, only the original files and folders that were there when the sync was first created are ever there, meaning its not a true backup.

Any suggestions to solve this issue ?

FramerV
NETGEAR Employee Retired
Jan 18, 2017
Hi bellbirdweb17,

I just would like to confirm if this is the step or setup that you are using?

How do I back up data from a Windows PC to my ReadyNAS OS 6 system using the ReadyCLOUD client?

I am asking so that I can better understand that way you have it configured that way I can have inquired properly.

Regards,
- bellbirdweb17
  Guide
  Jan 18, 2017
  Hi there FramerV,
  
  Yes looking through that page, its exactly the setup I have in place, however any new files or folders added once the sync folders are established, are not updated onto the NAS.
  - FramerV
    NETGEAR Employee Retired
    Jan 21, 2017
    Hi bellbirdweb17,
    
    Does the issue happen both ways?
    
    As far as I understand, it does not sync when a change is made on the ReadyNAS side?
    
    So anything you do on the PC side gets synced not just the other way around? Am I right?
    
    Regards,