Ready NAS 102 not connecting in some system

Question

StephenB · Answer

We'll need more information than this.

what firmware you are using (please provide the actual firmware - don't just say "latest").
what exactly isn't connecting - the ReadyCloud app??? or something else???
any differences between the systems that connect and the ones that don't (for instance, Operating System).

muhammedsameer · Answer

Device Firmware :6.10.1When Connecting the device through local network (WiFi and LAN) it not connecting. Device is showing in network devices Windows 10,But when we clicking it's can't access.

StephenB · Answer

If you are using file explorer, then try entering \nas-host-name and \nas-ip-address in the file explorer address bar (using the real host name and ip address of course).&nbsp; Be careful to use the correct slash direction.
&nbsp;
Try them both, and let us know the results.

muhammedsameer · Answer

Not able to connect.

StephenB · Answer

muhammedsameer&nbsp;wrote:
Not able to connect.

Then try running CMD (enter "CMD" in the windows search bar) and enter this:
net use * /delete
net use z: \nas-ip-address\data /user:admin nas-admin-password
The first command terminates any open SMB sessions.&nbsp; If it prompts, then let it continue.
The second attempts to mount the NAS data volume as drive letter z.&nbsp; Use the real NAS IP address and admin password of course.&nbsp; Be careful on the typing (particularly spaces and slash direction).&nbsp; &nbsp;If you use FlexRAID, then use your volume name instead of data.
&nbsp;
Let us know the results here (including any errors).

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Ready NAS 102 not connecting in some system

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