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Greyhame's avatar
Greyhame
Initiate
Jul 14, 2021

Ready NAS Online (VPN Disconnected)

Software 6.10.5 Hotfix 1

 

 

Ready Cloud shows Ready NAS Online (VPN Disconnected).  Latest ready cloud is installed.

 

On the Ready NAS I have rebooted and also turned Ready Cloud on and off and left it On.

 

Cant connect remotely through Ready Cloud but can connect through the web portal.

 

How to fix this?

 

3 Replies

Replies have been turned off for this discussion
  • It's been going on for years.. I doubt Netgear will ever fix it.  MacOS app hasn't been updated since 2019.  I actually have an iMac that works somewhat reliably but has to be refreshed often. And I have to keep signing in as Admin to allow it through the firewall.  All my other Macs cannot connect remotely.   The windows version seems a bit more reliable and always connect for me, even on the same device as the Macs that can't connect (through parallels).  My work around is sync with Dropbox. 

    • Rush102's avatar
      Rush102
      Aspirant

      We have exactly the same problem with the Mac client. The support apparently does not know that the client does not work on Mac in general. Is there anyone who has got the client running on Mac with the current firmware?

      • Sandshark's avatar
        Sandshark
        Sensei

        Moving to a VPN such as ZeroTier or OpenVPN may be your best solution.  Both StephenB and I choose to go that way even though we are Windows users.  He uses OpenVPN, and I use ZeroTier.

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