NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
readycloud android app not connecting
In past several days, can no longer login to ReadyCloud account with android mobile app. Colleague on different ReadyCloud account having same problem. I can login from Windows ReadyCloud app, and ...
Hi
If you are facing VPN disconnected issue on Android app or Windows client,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
I have also just noticed this problem trying to use the ReadyCloud app from my android phone (and my wife's too) as of today.
The NAS itself is accessible on my home network by it's IP address and via the ReadyCLOUD website and seems to be working perfectly fine in all other regards but when I try to login using the app on my phone (where I do media backups of all my photos mainly) it just sits spinning saying "Logging in" and it never budges past the page stating "There is no ReadyCLOUD device managed by your NETGEAR account..."
Certainly sounds like it's more of an app problem than the NAS problem but thought I'd join in to confirm a solution if possible?
Cheers.
Frasswass.
I just lost acess to my Nas using an android device just today or yesterday. I tried another phone unfortunatly its also another android. I have reset both routers and all 4 switches runnning the network. I can Ping the NAS as well as access from mobile data. Once Wifi is on its lost. "Loggin Ig"
- Same problem Android app will not sign into my Netgear acct so does not launch or stuck on 'logging in'. Works from web based browser. I can sign in to my Netgear on web. Lots of complaints of this on Google play. Seems Netgear does not answer. Tried reinstalling os and leaving and rejoining ready cloud. Must be a Netgear server issue.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
