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Forum Discussion
Blueray3
Jul 08, 2018Guide
readycloud android app not connecting
In past several days, can no longer login to ReadyCloud account with android mobile app. Colleague on different ReadyCloud account having same problem. I can login from Windows ReadyCloud app, and ...
- Retired_MemberJul 12, 2018
Hi
If you are facing VPN disconnected issue on Android app or Windows client,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
Blueray3
Jul 09, 2018Guide
Worked briefly from Android on 9 July 2018. Within about 1/2 hour it stopped again....could no longer login with latest Android app.
uffgnu14
Jul 09, 2018Luminary
Hi,
Now login works but getting connnection failure to an online device.
"Connecting ..." followed by "Disconnected".
All working fine with app for PC/Windows.
ReadyNAS OS 6.9.3
ReadyCloud for Android 1.2.11
ReadyCloud for Windows 1.16
Best regards,
Ulf
- SkierguyJul 10, 2018Aspirant
Same here, now it seems to sign in and shows my nas, but it does not connect to show any files and says "Disconnected".They have been working on their servers because i received this maessage: "Please be advised that the issue with Insight access to ReadyNAS products has been resolved. We apologize for any inconvenience this may have caused." yesterday. Not related directly to the android app though.
- tj90Jul 10, 2018AspirantSame symptoms you guys are having. Seems like the problem is with android app. Webapps are working inside and outside network.
Would really like to get this working as I have vacation photos on my phone that i want to backup.
I briefly got connected status and could see the name of my NAS, but now I'm just disconnected again. I too got the email about system maintainance Grimm netgear but that readycloud wasn't affected. I actually think it was.
Netgear please investigate the readycloud app for android asap!
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