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Solved
readycloud android app not connecting
In past several days, can no longer login to ReadyCloud account with android mobile app. Colleague on different ReadyCloud account having same problem. I can login from Windows ReadyCloud app, and ...
Hi
If you are facing VPN disconnected issue on Android app or Windows client,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
Hi Skierguy
Right, The engineering team is now investigating this issue and working on a resolution.
Hopefully an update can be provided the soonest.
Regards
Hi,
Great, now connecting.
Best regards,
Ulf
- Thanks, seems to be working now for the last 12 hours.
Hi
If you are facing VPN disconnected issue on Android app or Windows client,please turn off and turn on ReadyCLOUD service in admin UI or simply reboot the device to force restart leafp2p service.after that you will be able to get VPN connection again.
- My app is still forever stuck saying cached and when trying to do a media back up, not only is it thing to backup all the previous pictures that should already be on the drive but it is not progressing at all with the status bar just sitting saying "Uploading... (4730 left) Waiting for connection..."
- I would do a forced shutdown of the app in your settings. If that does not work reboot your nas, since you are unable to connect to the service. Cache only means what you have saved on your phone. You need to see 'logging in' or connected. It has been working okay lately but is slow sometimes.
I have the same as all the previous comments. Have re-installed App on Android, rebooted NAS, signed out signed in. App just shwos 'Refreshing' Why is that you get a whole host of people reporting the same issue but still offer the same advice, "Reboot everything" something must be wrong with the App. Checked on iPad and working fine!
- I am connected but the auto media backup seems to stall this last week. Also my other phone fails to backup photos automatically as well. I have done an app restart. Any suggestions? Was working fine for awhile.
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