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Forum Discussion
ReadyCloud app showing Online(VPN disconnected)
Good afternoon team, We have a ReadyNAS 214 set up in our office and I am trying to access it remotely from home on my MacBook. I have set up our NAS on the readycloud portal and have given myself all the right permissions. What happens is that when I enter my username and password in the ReadyCloud MacOS app I get Online(VPN Disconnected). Trying this on another computer in a different location works absolutely fine with the same credentials. Version of ReadyCloud application I am running is ReadyCloud Client v1.6 Is there anything I need to change in my MacOS settings that will help me resolve this or are there any firewall ports that need forwarded/opened on my home router? Kindly, Teo
3 Replies
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If you have internet security software running on the Mac you should try disabling it.
The default port for ReadyCloud is 6300 - I guess you could try forwarding that in your router.
Let us know if you managed to resolve the problem.
Simply rebooting the NAS should be able to reestablish the VPN connection.
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