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Forum Discussion
kburton0
Nov 25, 2014Aspirant
ReadyCloud Desktop App
When will the ReadyCloud Desktop App for mac become available?
43 Replies
Replies have been turned off for this discussion
- thomashcampbellAspirantSo for those of you having password problems on your Mac. You're probably using a 64bit Mac and there's a problem with the authentication using a 64bit Mac. Because... hey.. who would have one of those in 2014? If you want to play with something called TunTap. I've heard that, that fixes the problem. I refuse to do so.
Now I want to mention that it's pretty ridiculous that in 2014 that a 64bit Mac isn't support OUT OF THE BOX. I've had this thing for 2 months and while it does a great job as a RAID. None of the apps I was promised work.
And now for the real rant. I basically did a search for the lies told on this document:
http://kb.netgear.com/app/answers/detail/a_id/26042
Specifically:
ReadyNAS Remote app for Windows and Mac has been replaced by ReadyCLOUD desktop app. Mmm.. no.. no it hasn't.
which means this is also a lie
ReadyDROP has been replaced by a more granular syncing solution. PC clients using ReadyCLOUD desktop app can sync multiple folders and share with multiple users. Mmm.. no.. not if I can't install it.
And this is also a lie...
Users can find the desktop app installation link by logging into readycloud.netgear.com Mmm.. no, no I can't, because I'm on a Mac.
So, those are all lies. Then I found this forum posting so I installed the BETA just for S&Gs. That didn't work. Same problem as stated before. 64Bit Mac password problem that's plagued this software for about 3 years or so from what I've been able to find. I've seen posts as far back as 2011.
THEN (this is where the rant REALLY starts)... THEN I decided to be nice and post on here for the people that couldn't get their passwords to work so they didn't waste HOURS trying to get it to work like I did before finding out.. it just doesn't. But, what did I have to do? I had to register for the forum. With a different username and password then the one from what I'm already using. OK, that's fine. THEN I had to jump through hoops and confirm my registration. OK, that's pretty standard. BUT THEN I HAD TO POST SOMETHING AS A NEW USER? By this time, I'd lost this entire forum post. I had to go back to the search engine and find the thing. Dig, dig dig. Can't seem to find it through Google again. So I had to go into Google Chrome History to find it.
AND FINALLY I COULD POST THIS INFORMATION THAT THE USELESS APP DOESN'T WORK ON A MAC.
Get your act together NetGear. Fix the Mac application. You might want to watch this as Mac's are about to over take PC's.
http://macdailynews.com/2014/11/19/walter-mossberg-apple-macs-amazing-comeback/ - platini76AspirantI have the same issue on recognize password on my mac app
- joey911AspirantThe app errors with a 501. I've posted the details in NETGEAR Support Case #24185927 which has been tracking my failure to get any OS X app to recognize me correctly with ReadyCloud despite being able to login to the ready cloud website just fine and manage my NAS.
- mdgm-ntgrNETGEAR Employee RetiredI don't think it will be on the App Store, but rather available for download via readycloud.netgear.com
- ryanasimovAspirantWill the Mac app be distributed via the Mac App Store, and will there be a release announcement by Netgear?
- mdgm-ntgrNETGEAR Employee RetiredYes
- ryanasimovAspirantWill the ReadyCLOUD Mac app allow you to administer the NAS when you're NOT on the local network?
- mdgm-ntgrNETGEAR Employee RetiredApps downloaded from the staging site I would presume would be pointing to the staging environment or have other issues. We don't have a production ReadyCloud for Mac app at this time.
- meltingiceAspirantThe link and install worked, but it's telling me my password is wrong. Is it pointing to the staging environment and a separate database?
- NhellieVirtuosoThis link points to https://readycloud-staging.netgear.com/client/install/ReadyCLOUD.pkg
tried to install this and it worked, it says beta (as indicated) though.
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