ReadyCloud Desktop App

The app errors with a 501. I've posted the details in NETGEAR Support Case #24185927 which has been tracking my failure to get any OS X app to recognize me correctly with ReadyCloud despite being able to login to the ready cloud website just fine and manage my NAS.

I have the same issue on recognize password on my mac app

So for those of you having password problems on your Mac. You're probably using a 64bit Mac and there's a problem with the authentication using a 64bit Mac. Because... hey.. who would have one of those in 2014? If you want to play with something called TunTap. I've heard that, that fixes the problem. I refuse to do so.

Now I want to mention that it's pretty ridiculous that in 2014 that a 64bit Mac isn't support OUT OF THE BOX. I've had this thing for 2 months and while it does a great job as a RAID. None of the apps I was promised work.

And now for the real rant. I basically did a search for the lies told on this document:

http://kb.netgear.com/app/answers/detail/a_id/26042

Specifically:

ReadyNAS Remote app for Windows and Mac has been replaced by ReadyCLOUD desktop app. Mmm.. no.. no it hasn't.

which means this is also a lie

ReadyDROP has been replaced by a more granular syncing solution. PC clients using ReadyCLOUD desktop app can sync multiple folders and share with multiple users. Mmm.. no.. not if I can't install it.

And this is also a lie...

Users can find the desktop app installation link by logging into readycloud.netgear.com Mmm.. no, no I can't, because I'm on a Mac.

So, those are all lies. Then I found this forum posting so I installed the BETA just for S&Gs. That didn't work. Same problem as stated before. 64Bit Mac password problem that's plagued this software for about 3 years or so from what I've been able to find. I've seen posts as far back as 2011.

THEN (this is where the rant REALLY starts)... THEN I decided to be nice and post on here for the people that couldn't get their passwords to work so they didn't waste HOURS trying to get it to work like I did before finding out.. it just doesn't. But, what did I have to do? I had to register for the forum. With a different username and password then the one from what I'm already using. OK, that's fine. THEN I had to jump through hoops and confirm my registration. OK, that's pretty standard. BUT THEN I HAD TO POST SOMETHING AS A NEW USER? By this time, I'd lost this entire forum post. I had to go back to the search engine and find the thing. Dig, dig dig. Can't seem to find it through Google again. So I had to go into Google Chrome History to find it.

AND FINALLY I COULD POST THIS INFORMATION THAT THE USELESS APP DOESN'T WORK ON A MAC.

Get your act together NetGear. Fix the Mac application. You might want to watch this as Mac's are about to over take PC's.

http://macdailynews.com/2014/11/19/walter-mossberg-apple-macs-amazing-comeback/

The new ReadyCloud app for Mac is being developed and is not ready yet.

The reason we have the thread for new users is to help counter spam. We moderate posts only where necessary after they are posted. Unfortunately spammers abuse this. The new thread has been a big help in cutting down the amount of spam that comes through.

Windows OS market share remains much larger than OSX - end-user PC share is about 5% for various versions of OSX, about 92% for various versions of Windows, and 3% "other". http://www.netmarketshare.com/operating ... pcustomd=0

Though I agree that it would be best if applications were available for all major platforms out of the chute, I do see the business priorities also. Windows Phone support for most companies will lag well behind IOS and Android (if its done at all), and Mac support will often lag behind Windows.

[warning: Apple Bashing]

thomashcampbell wrote:
...Get your act together NetGear. Fix the Mac application. You might want to watch this as Mac's are about to over take PC's. http://macdailynews.com/2014/11/19/walt ... -comeback/

Apple products are a classic "walled garden". :shock: Your Mossberg link essentially says as much:

...I think that people who buy iPads use them and they reduce their use of the laptop, but they realize that at some point, you just have to go to the laptop and because they’re already in an Apple situation, the Mac is the logical one to go to

People who buy Android tablets don't feel that their "logical choice" for a PC is limited to Chomebook. People who buy Windows phones don't feel that their only PC option is Windows either.

Hopefully Apple will get its act together, and allow other companies and open source services into its ecosystem. For instance, releasing itunes and icloud support for linux.[/Apple Bashing]

> Because... hey.. who would have one of those in 2014?

Heh. Mine is from 2011 and 64-bit so... actually I have 3 and the old app didn't work and this new "Beta" doesn't work either.

> So, those are all lies.

I'm right there with you. I specifically got the ReadNAS because of the OS X functionality (and because it was Debian based) and well, that got me to filing a support ticket and coming here.

So Netgear, this might be of interest: http://www.ftc.gov/news-events/media-resources/truth-advertising

> Get your act together NetGear. Fix the Mac application.

Fix it or abandon it. Just do something other than ignoring it. The support tech kept telling me that engineering knew about it and it would be fixed with ReadyCloud. Well, that didn't happen. Authentication isn't hard. OS X apps aren't hard (obviously since there is an app store and this thing called Xcode). I've had to result to using rsync but it's not what I want. I want a desktop syncing app like Transporter, Dropbox, Owncloud, etc etc etc.

And no, I can't use own cloud to hook into the NAS because I'm already using own cloud for separate files on a remote system.

In 6.2.0 we added Personal Time Machine support and we also updated Netatalk (which provides AFP/Time Machine support) to the latest version available at the time (Netatalk 3.1.6).

The ReadyCloud for Mac app is not ready yet. Once it is available it will be posted on readycloud.netgear.com

The file I downloaded from

http://readycloud.netgear.com/client/index.html#page=apps

just now seems to work. v1.0.354

Desktop integration was what this post was about and my comments. All the other comments directed at me about features in the NAS unit were off topic for my purposes. My NAS works great.

I was just pointing out some OS X functionality that I thought you might like.

Interesting. I was sure the Mac app wasn't available last I checked. It must have been made available just recently. Glad your issue is resolved.

Not sure if this is useful for everyone. I was just able to download the Desktop App using this link and that link was found on this follow pages.

https://readycloud.netgear.com/client/install/ReadyCLOUD.pkg

https://www.readynas.com/?cat=52
https://readycloud.netgear.com/client/index.html#page=apps

It work perfectly fine on my iMac with 10.9.5 running on it. It will not launch an older laptop I have which I can not upgrade past 10.7.5, it brings up a crash window with a panic dump.

I could not find any information on software limitation with Readycloud App version 1.0.524.105 which shows as Beta.