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Forum Discussion
ITME-DF
Apr 01, 2017Star
ReadyCLOUD desktop client showing Offline on multple ReadyNAS 104 - it's been disabled?!
Hi. I have two RN104 models. One on my LAN in my office and one in a customer's office 22 miles away. The RN104 in my office is being used to store my media collection, a file server for my busin...
- Apr 01, 2017
For the information of other users!
After backing up my local NAS I turned the ReadyCLOUD feature back on and 'reconnected it' to the service via username and password. After three hours, there appears to be no other problems. I just turned the remote NAS ReadyCLOUD service back on too.
I'd still like answers to my questions as I'm a little concerned.
Thanks.
jak0lantash
Apr 01, 2017Mentor
There are bits of info in the other threads on the subject.
- ITME-DFApr 01, 2017Star
Yea, so I've seen. It's a bit here and there - I guess as a result of a lot of people like me with limited time and being concerned making their own posts.
From what I can gather there's a problem at NETGEAR which seems to have 'removed' user sign in details from the My NETGEAR database and/or the database went offline resulting in the ReadyCLOUD function being turned off on a large number of devices. My My NETGEAR account info. wasn't removed so recreating the link worked fine.
I'd still like some definitive answers as to the cause and likelihood it will/won't happen again. Time permitting I will try to track the other threads on the subject.
- Retired_MemberApr 01, 2017
Ready Cloud says my NAS104 is "offline" but I can still connect locally. Is the cloud service down again?
- ITME-DFApr 01, 2017Star
Both of mine appear to (still) be working.
After I 're-enabled' the ReadyCLOUD service and linked it to my main account I had to send user share invites out again. What an absolute pain in the YNW.
I sincerely hope this doesn't happen again and still want to know why it happened - I can't roll out a backup service if there's a chance the ReadyCLOUD client or account will somehow detach itself from the NAS/share.
D.
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