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aks-2's avatar
aks-2
Apprentice
Aug 24, 2021

ReadyCLOUD discover reveals more than I bargained for

I visited ReadyCLOUD, selected 'Set up a new ReadyNAS', and was a bit surpeised to see so many devices - none of which are mine. Are these real devices of other users?

 

 

 

10 Replies

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  • I disconnected my phone from the WiFi network, so on the public carrier, and repeated the procedure. To my surprise, my serial number was discoverable publicly on ReadyCLOUD, along with my device name.

    Why am I surprised? Because I do not have ReadyCLOUD enabled at this time, so why is it discoverable - seems to be a security flaw.

     

    Ok that's worrying, however, clicking on 'Manage' directs to the local IP address inside my network, which of course does not resolve publicly.

     

    Any thoughts?

     

    • jmel's avatar
      jmel
      Aspirant

      Based on the slow support I've seen here in the past, I don't think they will do anything very quickly, though I'm hoping I'm proven wrong.

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        jmel wrote:

        Based on the slow support I've seen here in the past, ....


        Mind you, this is a customer community and in no aspect a formal support channel under any service level.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      aks-2 wrote:

      I disconnected my phone from the WiFi network, so on the public carrier, and repeated the procedure. To my surprise, my serial number was discoverable publicly on ReadyCLOUD, along with my device name.

      Why am I surprised? Because I do not have ReadyCLOUD enabled at this time, so why is it discoverable - seems to be a security flaw.

       

      Ok that's worrying, however, clicking on 'Manage' directs to the local IP address inside my network, which of course does not resolve publicly.

       


      Tagging DaneA to call his attention to this thread.

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