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Forum Discussion
Solved
ReadyCLOUD Error 24002000011
Dear Netgear Support: Would one of you be willing to help me resolve error 24002000011? This is the error message I receive when attempting to enable ReadyCLOUD on my old ReadyNAS Pro 6. Based ...
Hi byaremko,
The fix has been applied and the unit has been rebooted. Please check if the issue is fixed and if the fans are working.
Regards,
Some early Pro models show the mac address of the NAS as the serial number - and that will cause this particular problem. You need someone from Netgear to fix that.
Though you can't get paid support (since you are running OS 6), it's possible that JohnCM_S or Marc_V will fix it as a courtesy for you. If they don't chime in here, you could try sending them a private message (PM) using the envelope icon in the upper right of the forum page.
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