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Markovi's avatar
Markovi
Aspirant
Sep 10, 2022

ReadyCLOUD Error 24002000011

Hi guys, I also encountered this problem ReadyCLOUD Error 24002000011 how can I fix it ??

4 Replies

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  • JeraldM's avatar
    JeraldM
    NETGEAR Employee Retired

    Markovi,

     

    Welcome to the community!

     

    By any chance, is it the same issue that you're encountering on this community thread?

     

    When you open RAIDar, does it properly show the information of the NAS?

     

     

    Regards,

     

    JeraldM

    NETGEAR Community Team

    • Markovi's avatar
      Markovi
      Aspirant

      I am attaching a screenshot..thanks for your interest..

      Bye

      • JeraldM's avatar
        JeraldM
        NETGEAR Employee Retired

        Hi Markovi,

         

        That being said, please take a picture of the sticker that contains the serial number and the model number of the NAS which is found at the rear panel of the chassis. You may send the image to me via private message.

        Please enable Secure Diagnostics Mode as well and PM me the 5-digit code (you may refer on this KB article on how to do so).

         

         

        Regards,

         

        JeraldM

        NETGEAR Community Team

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