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Forum Discussion

Aspirant

Sep 10, 2022

ReadyCLOUD Error 24002000011

Hi guys, I also encountered this problem ReadyCLOUD Error 24002000011 how can I fix it ??

NETGEAR Employee Retired

Sep 12, 2022

Welcome to the community!

By any chance, is it the same issue that you're encountering on this community thread?

When you open RAIDar, does it properly show the information of the NAS?

Regards,

JeraldM

NETGEAR Community Team

Markovi
Aspirant
Sep 12, 2022
exactly
Markovi
Aspirant
Sep 12, 2022
I am attaching a screenshot..thanks for your interest..
Bye
- JeraldM
  NETGEAR Employee Retired
  Sep 12, 2022
  Hi Markovi,
  
  That being said, please take a picture of the sticker that contains the serial number and the model number of the NAS which is found at the rear panel of the chassis. You may send the image to me via private message.
  
  Please enable Secure Diagnostics Mode as well and PM me the 5-digit code (you may refer on this KB article on how to do so).
  
  Regards,
  
  JeraldM
  
  NETGEAR Community Team

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