NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jdotcox90
Mar 02, 2022Guide
Readycloud for Mac OS
I just purchased a macbook pro for work. I am not able to get readycloud to make it all the way through the installer.
It says installation failed when trying to install.
I am running Monterey version 12.1
Any help would be greatly appreciated.
40 Replies
Replies have been turned off for this discussion
Does anyone have anything that may help me? I can't seem to find this problem anywhere else.
Had a buddy download on his Mac, installation failed as well.
- Marc_VNETGEAR Employee Retired
Welcome to the Community!
Can you post a screenshot of the error? This is for us to check if we need to file a bug, hopefully anyone on Monterey 12.1 will also post here.
Have you tried contacting Support or creating a case on your mynetgear profile as well?
HTH
I have not filed a ticket or anything. I am an employee so do not have all of our admin info.
There are no codes. it just says installation failed.
Had out IT specialist try to install as well and he was unsuccesful. I had a buddy with a newer macbook try as well, his failed.
- OsmiumGuide
i got the same issue... i have readycloud v1.6 and v1.7 that do work on mac but all the newer versions i cannot install. i tryed already on 4 diffrent mac's but they all have the same issue.
- kaushaldAspirant
If Possible an you share the old verison file. So we can use the the ready cloud as of now its difficult to work without the desktop client
- mkrtStar
i have the same issue, can't install. monterey 12.2
please fix this
I'm also running into this issue. Running a 2021 Macbook Pro M1X with macOS Monterey 12.2.1.
- DimsonInitiate
Same here..... Please fix ASAP
- Tommo71Aspirant
also having the same problem, someone on here said that v1.6 & 1.7 work, is there a way to download older versions so that I may try them on MacOS Monterey?
- OsmiumGuide
I have 2 tickets open about this topic asking if i can have a older version of readycloud for mac.
So far they let me know they are working on this issue.
They seem to not want me to have a older version of ready cloud.
And yes i got 2 mac's running on v1.6 and v1.7 but i dont have the installation file of this older ReadyCloud 😞
My other 3 mac's and a few other people i know try to install the newest version of ReadyCloud. That one seems to not go futher then Installation Failed.
i am sorry to let you all know this issue is already more then 3 weeks and so far no fix 😞
- OsmiumGuide
So far i tryed out to repackage the old App into a PKG file so we can reinstall it but that seems to not work 😞
Inside Terminal i used commands to download from Anywhere and install anything but also that seems to not help.
i tryed this issue now on 7 macs with versions [11.4], [12.1] and [12.2.1] and on all these mac versions the latest Readycloud says Installation Failed.
- Tommo71Aspirant
Could you possibly escalate this case within NetGear please? It's been ongoing for quite a while now and is alienating all Mac users.
Hope you can help.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!