Forum Discussion

Luminary

Nov 25, 2015

Solved

ReadyCLOUD not connecting

ReadyNAS Ultra2 Plus RN OS 6.4.1-RC3 ReadyCLOUD 1.8.1220.372 for Windows Windows 10 Home Hi Can not connect with ReadyCLOUD Windows client over cellular network. Tested with phone connect...

Desktop client

uffgnu14
Nov 27, 2015
Hi

I did some tests with a fresh install of ReadyCLOUD on my laptop with Windows 10.
This time I managed to get connected over cellular network. Maybe I waited a bit longer and finally
got "Connected(VPN)". Time to connect is guite long, varies between 1-2 minutes and sometimes never within 3 minutes.

Regards,
Ulf

BrianL2

NETGEAR Employee Retired

Nov 26, 2015

Hi uffgnu14,

Does this happen too if you will access your files through the ReadyCLOUD portal page?

Kind regards,

BrianL
NETGEAR Community Team

mdgm-ntgr
NETGEAR Employee Retired
Nov 26, 2015
Was this working prior to installing a recent update? If so, which updates have you installed recently on your devices?