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Forum Discussion
webZplus
Dec 28, 2016Star
ReadyCloud not connecting
Re: ReadyNAS 202 / Firmware 6.6.0 / ReadyCloud Client v1.15 So it's nearly a year that I have been trying to connect my NAS202 via the ReadyCloud client (v1.15), and I still can't connect using m...
FramerV
Jan 01, 2017NETGEAR Employee Retired
Hi webZplus,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- webZplusJan 16, 2017Star
Hello FramerV
On the Cloud Tab, both the Internet Available and Services Available have ticks, also the ReadyCloud 'switch' is on, the Proxy and Security settings are blank with the exception of a tick in the 'Encryption' box.
It would be great to resolve this issue as it has gone on far too long.
Cheers
- FramerVJan 18, 2017NETGEAR Employee Retired
Hi webZplus,
Are you already using the latest firmware for the ReadyNAS?
ReadyNAS OS 6 Software Version 6.6.1
Regards,
- BrandonKApr 12, 2017Aspirant
Hi FramerV,
I am having the same problem. We have both green checks under the cloud tab, we are using the 6.6.1 firmware and 1.5.9 app. Everything is working fine with the desktop access. When using the iPad app i can see the server and sometimes i can even go through folders and get to files but more often than not i get "ERROR The operation couldn't be completed at this moment, try again"
Is there anything I'm missing or a setting i need to adjust? It gives the error to the point the app is functionally unusable. Any help or workarounds would be greatly appreciated!
Thanks,
Brandon
- FramerVJan 22, 2017NETGEAR Employee Retired
Hi webZplus,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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