Forum Discussion

Aspirant

May 02, 2017

ReadyCLOUD not connecting

- Model ReadyNAS 102 - Firmware 6.7.1 - Internet Available - Services Available When ReadyCloud is ON this message appears: something is preventing the ReadyNas from conneting to the ReadyCLO...

ReadyCLOUD Portal

PeppoVI

Aspirant

May 03, 2017

I did not lose data, I just want to activate readycloud

I tried with other browsers, same problem

Schermata 2017-05-03 alle 09.55.48.png

PeppoVI

Aspirant

May 03, 2017

In ReadyCLOUD I see the NAS (black mode) but I can't remove it, can you reset my ReadyCLOUD (My Netgear) accounts?

I have 2 accounts:

giuseppezancan@gmail.com

giuseppe@studiozancan.com

Schermata 2017-05-03 alle 13.18.02.png

JennC
NETGEAR Employee Retired
May 03, 2017
Hello PeppoVI,

Do you have Leave button in the admin page > Cloud > ReadyCloud?

Regards,
- PeppoVI
  Aspirant
  May 03, 2017
  I do not see the leave button ...
  - StephenB
    Guru - Experienced User
    May 03, 2017
    PeppoVI wrote:
    
    I do not see the leave button ...
    
    You are looking at the NAS webUI. JennC is suggesting that you leave from readycloud.netgear.com.