NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyCLOUD not working with apps but works from web
Upgraded to 6.5.0 and migrated to my.netgear. I can see my shares and files with readycloud.netgear login. Upgraded android, IOS and Windows 7 app and using the same login/pwd receive message li...
Hi Blueray3,
Welcome to the community!
I believe we have released updates on our mobile apps. Could you give them a try and let us know what happens?
Kind regards,
BrianL
NETGEAR Community Team
I've had the same problem. I updated to ReadyNAS OS 6.5.0 and have upgraded my ReadyCloud account to a My.Netgear account. I can see on ReadyCloud that my NAS is in the device list. I can adminster that device and see and manage shares from ReadyCloud, so no problems there.
I had been using the ReadyCloud iOS app to successfully sync photos to my NAS but, similar to the other post in this thread, I can now see the NAS device listed in devices but when I select the NAS it shows 'connecting' for about 10 seconds, then changes to 'Refreshing' and never shows any shares. Being unable to see the shares is preventing the photo sync functionality from seeing the backup share, so that's broken now too.
I upgraded the iOS app to 1.5.8 then logged out of the app, cleared the cache, closed the app and logged back in but that hasn't fixed the issue.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
