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Forum Discussion
Blueray3
May 28, 2016Guide
ReadyCLOUD not working with apps but works from web
Upgraded to 6.5.0 and migrated to my.netgear. I can see my shares and files with readycloud.netgear login. Upgraded android, IOS and Windows 7 app and using the same login/pwd receive message li...
mrQQ
Jun 12, 2016Apprentice
Same here. Always says disconnected.
BrianL2
Jun 14, 2016NETGEAR Employee Retired
Hi 3square, OPO, dschwartzer & mrQQ,
If you can login but cannot access the shares or got stuck at connecting, try to disable IPv6 on the active ethernet (NIC) interface of your ReadyNAS system. Also, unchecking the encryption checkbox under the cloud settings page would help. Last resort would be leaving the cloud completely by clicking the 'Leave' button (ensure that all ReadyCLOUD private home shares were backed up) and re-login your admin ReadyCLOUD account.
Kind regards,
BrianL
NETGEAR Community Team
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