NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
readycloud not working
For a while now, the readycloud app isn't working, giving a 'Online - VPN disconnected' message. I can access the NAS just fine through the web interface. I installed the NAS a few weeks ago, it...
A first step might be to turn off antivirus and reboot.
Thanks for the reply. I'm using a fresh windows 10 install inside a Virtualbox VM, so only windows defender is running, so that doesn't seem to be the problem.
I think I know what causes the problem - we have very flaky internet here, and ReadyCloud doesn't seem to be able to cope with that. We got an upgrade yesterday so it is a bit better now, and I no longer get the vpn disconnected error. ReadyCloud starts synchronizing and after a few minutes starts downloading, but when a network outage occurs, the process stops and I can only restart it by rebooting my machine. As the initial synchronization step takes minutes, this is pretty unworkable.
I'm going to synchronize on a better connection and I hope it works better then, because at the moment it just doesn't work.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
