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Forum Discussion
Readycloud Online - VPN Disconnected
Hello, I have a Readynas 312 (Firmware: 6.10.4) which has been part of readycloud for about 5 yers, every now and then a user reports the Online - VPN disconected message and normaly I just remote i...
Hi all,
We have been using the ReadyCloud App for VPN access now for over 6 years without problems. Last week we also got the "VPN Disconnected" issue. We have several ReadyNAS models, and all show the same error. Rebooting, leaving and joining ReadyCloud etc. does not help. This has happened a two times over the years, and both times the issue was a Netgear server which needed fixing. Does anyone else have the VPN Disconnected issue right now? Since everything was working and we got this issue without changing anything (no new firmware, changes to network infrastructure etc) I really think the issue is on Netgears' side. How would we go about creating a support ticket for this? We do not have a support contract at the moment, but there must be some way to contact Netgear, or?
Very annoying issue and extremely disruptive to our company. If this issue persists we will have to look for a more stable system.
/Christer
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