NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Loves
Jun 04, 2020Aspirant
Readycloud online, but vpn disconnected
When I am locally connected to my netowork everything works correctly. When I try to connected from outside my network, it says online(VPNdisconnected). This happens on mutiple computers. This happen...
Nassy
Jun 09, 2020Aspirant
Since Windows update 2004 I cannot get the VPN service back to work.
-I've rebooted the server
-reinstalled firmware
-reinstalled ReadyCloud
-left the ReadyCloud service and back again
-created a new account
-checked all settings on a Windows device running on 1909 and compared
-the ReadyCloud app is working on 1909 on the same network
-the ReadyCloud app is working on Android 10 on the same network
What else? Any ideas?
- beisserJun 09, 2020Luminary
2 options:
1. downgrade to 1909 for the time beeing and use readycloud.
2. dont downgrade and wait until netgear fixes the application (you can still use https://readycloud.netgear.com in a browser to access your files if necessary).
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!