ReadyCloud server is unavailable on desktop app for more than 24hrs. reinstallation didn't help. browser version page reloads endlessly after signing in. mac version cannot be installed.oh boy.. is there something i need to know?

The last week, every time I start my machine up, this is the error message I get - ReadyCloud Server unavailable. I can go the the web browser and log in so the error is false. Everything else on the network is working and internet is working. I have downloaded the latest version and when on the web browser logged in at Netgear even updated the firmware on the box. It is the Desktop App that is failing to log in and connect. No error log or explanation given. I can play with the 2 settings and neither make any difference.

Yes. It looks like it's specific OS affected. Hopefully Netgear will resolve it shortly. They usually do once alerted, but in this case it seems they can't replicate the issue. I for one am happt to assist with that one .....

successfully managed to install mac version and able to connect. ios has no problem too as i've already said. i dunno...i still need to use this windows computer.

hey, i've just logged in. it seems to work now

Me too! Is there anywhere we can get info about what was wrong? It would be useful info (particularly with contact details) for the future.

ReadyCloud server is unavailable | NETGEAR Communities

39 Replies

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TN2
Initiate
Mar 25, 2022
The last week, every time I start my machine up, this is the error message I get - ReadyCloud Server unavailable. I can go the the web browser and log in so the error is false. Everything else on the network is working and internet is working. I have downloaded the latest version and when on the web browser logged in at Netgear even updated the firmware on the box. It is the Desktop App that is failing to log in and connect. No error log or explanation given. I can play with the 2 settings and neither make any difference.
MalcolmT
Apprentice
Apr 01, 2022
Second machine rebooted and identical issue now. Any idea what’s going on? It looks like it’s isolated to ReadyCLOUD desktop interface. The we interface remains accessible and functional. Maybe time related?
- Sandshark
  Sensei - Experienced User
  Apr 01, 2022
  Are you running Windows 7? Others have reported issues with it.
  Are you in a region that might be affected by internet filtering due to the Russia/Ukraine conflict?
  - MalcolmT
    Apprentice
    Apr 01, 2022
    The two I have dared to reboot are both WIndows Server 2012 R2. It seems ok with Windows 10 and 11 thus far. I do have another server (2019) I can reboot but it's critical so I'd prefer not to risk it right now. I'm in UK by the way