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BBuzz's avatar
BBuzz
Apprentice
Nov 12, 2017
Solved

readycloud uploading failures

I started uploading files on readycloud early this morning and was sucessful. about 2 hours later I tried again and got failures It is stating in the failure that their was a connection error. Is the system down? Are their problems on the netgear cloud? I have tried different browsers Silverlight and reloaded Chrome with no success. This seemed to have started around 9:30am EST and am still not able to upload at 1:00pm EST Today is 11/12/17

  • It seems that I had to go back in and delete the folders that I had created that I was trying to upload into for some reason during the creation of the folders they failed even though they were showing. So I went back in and deleted the folders recreated them and my uploads went through. So I would say that that was the solution to my problem

2 Replies

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  • BingkeX's avatar
    BingkeX
    NETGEAR Expert

    Hi BBuzz,

     

    Do you try to upload file to nas or router via readycloud?

    If upload file to a nas, what is your nas firmware?

    And what is the file size of your uploaded fail files? Do you set quota for your shares?

     

    Best Regards.

     

    • BBuzz's avatar
      BBuzz
      Apprentice
      It seems that I had to go back in and delete the folders that I had created that I was trying to upload into for some reason during the creation of the folders they failed even though they were showing. So I went back in and deleted the folders recreated them and my uploads went through. So I would say that that was the solution to my problem

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