NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyCloud V1.16 - Online (vpn Disconnected)
Hi All, I have had a recurring issue with the Desktop App not being able to connect when working remotely to my Home network. Windows 7 32bit Desktop App V1.16 ReadyNAS 102 with 6.8.0 Firmware ...
Hi Dieselngas,
Welcome to the Community!
Please try to disconnect and reconnect the Readycloud service from the cloud tab on the admin page of the NAS. You may also try turning off firewall or anti-virus that may affect the Readycloud client. You may also try updating the firmware of your NAS to 6.9.0.
Regards,
JohnCM_S
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
