Forum Discussion

Aspirant

Dec 14, 2015

Solved

ReadyCloud won't turn on.

Hi I have a ReadyNas pro 6 (RNDP6310) upgraded to OS6 (FW 6.4.1).OS6 works completely fine except 1 thing if i try to enable ReadyCloud it promts me to the message "The ReadyDrop-service isn't sup...

Discovery

ReadyCLOUD Portal

ReadyNAS

mdgm-ntgr
Dec 16, 2015
The serial number has been programmed into your unit now.

Please check if ReadyCLOUD will turn on.

mdgm-ntgr

NETGEAR Employee Retired

Dec 16, 2015

I have sent you a PM. I can fix the serial number on the unit to match what is on the label.

mdgm-ntgr

NETGEAR Employee Retired

Dec 16, 2015

The serial number has been programmed into your unit now.

Please check if ReadyCLOUD will turn on.

Max_Maas
Tutor
Jan 10, 2016
Hello,

ReadyNAS 102

I've got the exact same issue when I updated at the ver. 6.4.1:
- ReadyCloud won't turn on
- The Serial #'s (webpage / label) are different.
before the update ReadyCloud was working fine, I could reach my NAS from everywherre by mobile app or any pc.

Thanks in advance.
Massimo
- BrianL2
  NETGEAR Employee Retired
  Jan 11, 2016
  Hi Max-Maas,
  
  Welcome to the community!
  
  Send mdgm-ntgr a PM and he'll surely help you with this one.
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team
- mdgm-ntgr
  NETGEAR Employee Retired
  Jan 11, 2016
  Please update to ReadyNASOS 6.4.2-T72 (Beta 2)
  
  I have sent you a PM with further information I require.