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Forum Discussion
ReadyNAS 102 cannot connect to ReadyCloud Account
I cannot connect a customer's RN102 to their ReadyCloud account. In the Cloud tab there is a red cross on Services Unavailable. The customer has another office with exact same NAS and it connected to...
I believe I'm having a similar issue, when home I can acces the NAS (admin) through IP and readycloud, when I'm at work or a client tries to acces his folder the NAS is offline.
I can acces the NAS through the iOS app, so I'm sure it's not really offline...
I hope the update in the firmware wil solve this, but can't start it when I'm not in the same network...
Hello roen1,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
Hi, It was solved automatically after a couple of hours. I updated to new firmware after I could get back on and haven't seen any hickups again. So the origin of the problem is still unknown. It was just one of those selfsolving issues :p.
Hello roen1,
It is nice to hear that the NAS is now back in business. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community TeamI can't, isn't that for the topic starter?
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