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Forum Discussion
sallywilson
Aug 02, 2017Aspirant
ReadyNAS 102 cannot connect to ReadyCloud Account
I cannot connect a customer's RN102 to their ReadyCloud account. In the Cloud tab there is a red cross on Services Unavailable. The customer has another office with exact same NAS and it connected to...
Marty_M
Sep 21, 2017NETGEAR Employee Retired
Hello roen1,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
roen1
Sep 21, 2017Aspirant
Hi, It was solved automatically after a couple of hours. I updated to new firmware after I could get back on and haven't seen any hickups again. So the origin of the problem is still unknown. It was just one of those selfsolving issues :p.
- Marty_MSep 21, 2017NETGEAR Employee Retired
Hello roen1,
It is nice to hear that the NAS is now back in business. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team- roen1Sep 21, 2017Aspirant
I can't, isn't that for the topic starter?
- Marty_MSep 21, 2017NETGEAR Employee Retired
Hello roen1,
Sorry for the confusion, the thread was created by another user apologize. We can leave the thread then as it is for now.Regards,
Marty_M
NETGEAR Community Team- StephenBSep 21, 2017Guru - Experienced User
Marty_M wrote:
Sorry for the confusion, the thread was created by another user apologize. We can leave the thread then as it is for now.roen1 - It might be better if you open a new thread. It does get confusing when multiple people with similar problems are cross-posting.
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