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Forum Discussion
mjrii87
Sep 02, 2016Aspirant
Readynas 102 unit ReadyCloud once again not working. FW 6.5.1 SW: 1.13
First off this is not the first time this has happened. Back when I had support on this unit last year I had to backup my data and do a complete whipe and reset (hour of time as you know) not once, n...
mjrii87
Sep 02, 2016Aspirant
UPDATE:
Downgraded to 6.5.0 firmware = No resolve
Disabled IPv6 = No resolve (saw this from another thread a few years back)
Pressing check for updates just loads for a few seconds and then nothing. Going to the setting and pressing check for updates there loads the blue "loading circle" and then it goes away. Nothing happens.
Only way is to manually load firmware.... leaning towards ###### software from Netgear....
For now moving it back to 6.5.1 and backing up all data to external drive and will use Asus router with that drive as my NAS in the mean time. Not having RAID1 is concerning to me though.
- mdgm-ntgrSep 02, 2016NETGEAR Employee Retired
Can you send me your logs (see the Sending Logs link in my sig)?
Did you upgrade direct to 6.5.x from 6.2.x? If so, I think I know what may have happened and what needs to be done. I can confirm by looking at your logs.
- mjrii87Sep 02, 2016Aspirant
No I am pretty good about checking for firmware.
I know there was a 6.4.X in there before 6.5.X
I had issues back in the 6.2 that the backup option to USB drive was not working. Only option for me was to copy everything manually over the LAN to a PC and then to USB HHD, do a full reset of the ReayNAS and then the backup option started to work again.
Logs were emailed to you.
- mdgm-ntgrSep 02, 2016NETGEAR Employee Retired
Did you set a static I.P. address on this NAS? If so, you might have forgotten to specify the DNS server addresses. See e.g. http://kb.netgear.com/app/answers/detail/a_id/23075
If you didn't set a static I.P. address the NAS should automatically have picked up a suitable DNS server address.
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