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Forum Discussion
shaunleblanc
Oct 22, 2017Aspirant
ReadyNas 102 w/ Firmware 6.8.1 + ReadyCloud V2.0.0 on iOS 11 - Media Backup Not Working
ReadyNas 102 w/ Firmware 6.8.1 + ReadyCloud V2.0.0 on iOS 11 - Media Backup Not Working Since updating to the above details the media backup won't work. It will sit in a state of uploading and never...
shaunleblanc
Oct 24, 2017Aspirant
Hello? Moderators/Support care to respond? Anyone with similar issues?
- AnonymousOct 28, 2017
Hi shaunleblanc,
Have you tried uninstalling and re-installing the iOS app and check if you will still have the same issue?
Welcome to the community!
Regards,
JohnM_S
NETGEAR Community Team- shaunleblancOct 29, 2017Aspirant
Hi John,
I did delete and re-install twice and still no luck. I'm seeing others who are on iOS 11 are posting similar issues so I'm wondering if the ReadyCloud app doesn't play well with iOS 11.
- Shaun
- dhamsherOct 29, 2017Tutor
I am having the same trouble. Netgear, when will this be fixed? I think that it may relate to the new HEIC file format.
- AnonymousNov 04, 2017
Hi shaunleblanc,
I tested the Readyckoud v2.0.0 on iOS 11.1 and Media Backup was working. Have you tried updating your Apple device to iOS 11.1?
Regards,
JohnM_S
NETGEAR Community Team- BaldmanNov 05, 2017AspirantHi - running IOS11.1 and it’s still not working :(
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