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Forum Discussion
shaunleblanc
Oct 22, 2017Aspirant
ReadyNas 102 w/ Firmware 6.8.1 + ReadyCloud V2.0.0 on iOS 11 - Media Backup Not Working
ReadyNas 102 w/ Firmware 6.8.1 + ReadyCloud V2.0.0 on iOS 11 - Media Backup Not Working Since updating to the above details the media backup won't work. It will sit in a state of uploading and never...
shaunleblanc
Oct 24, 2017Aspirant
Hello? Moderators/Support care to respond? Anyone with similar issues?
Anonymous
Oct 28, 2017Hi shaunleblanc,
Have you tried uninstalling and re-installing the iOS app and check if you will still have the same issue?
Welcome to the community!
Regards,
JohnM_S
NETGEAR Community Team
- shaunleblancOct 29, 2017Aspirant
Hi John,
I did delete and re-install twice and still no luck. I'm seeing others who are on iOS 11 are posting similar issues so I'm wondering if the ReadyCloud app doesn't play well with iOS 11.
- Shaun
- dhamsherOct 29, 2017Tutor
I am having the same trouble. Netgear, when will this be fixed? I think that it may relate to the new HEIC file format.
- BaldmanOct 29, 2017Aspirant
Same issue here. Reainstalled the app twice now and there are zero uploads going on.
NETGEAR...pls give us all a response.....
Tks
- AnonymousNov 04, 2017
Hi shaunleblanc,
I tested the Readyckoud v2.0.0 on iOS 11.1 and Media Backup was working. Have you tried updating your Apple device to iOS 11.1?
Regards,
JohnM_S
NETGEAR Community Team- BaldmanNov 05, 2017AspirantHi - running IOS11.1 and it’s still not working :(
- dhamsherNov 08, 2017Tutor
I have update to 11.1, disabled then enabled, and reset the media sync and i am still having the problem. I am about ready to return this thing if someone doesn't get this key feature fixed soon.
- rjm676Nov 15, 2017GuideReadycloud v2.0.0 has not worked since it was released on iOS. Readycloud website works. Readyshare under Genie works with iOS 11. Please bring this to the attention of the Readycloud development team. Previous version of iOS Readycloud worked fine!
- shaunleblancNov 16, 2017Aspirant
Hi John,
Yes, I did update to iOS 11.1 and it still doesn't work.
I'm not hearing anything from Netgear about fixing this. Unless a fix is out soon I'm going to ditch this NAS and get a Qnap or Synology. I have friends who have those and there is zero issues.
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