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perlundin66's avatar
Aug 16, 2016
Solved

ReadyNAS 102: When using ReadyCLOUD on my desktop I get the message "No volumes or USB disks"

Hi.
When using ReadyCLOUD on my desktop I get the message "No volumes or USB disks" trying access my information on my ReadyNas. OS 6.5-0. Status: In good shape. I have tried to get a solution via the community, but with no success. I have tried diiferent browsers: Chrome, Edge and Firefox. I have checked so that the checkbox for proxy server is unchecked. I have tried to reinstall the ReadyCLOUD app. I have restarted the NAS several times. Now I have ran out of ideas. Do you have any?

When I use the ReadyCLOUD app for Andriod in my mobile phone or tablet, I'm able to reach my files... I'm also able to reach my files on LAN.

Best regards

Per Lundin

  • Solution found! I had to delete all links in ReadyCLOUD to my NAS. Then, at home on my LAN, I had to reconnect the NAS again. And then....the disks are back! Hopefully this can help others with the same problem. :-)

13 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello perlundin66,

     

    What's version of the desktop client? Can post a screenshot?

     

    Welcome to the community!

     

    Regards,

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        perlundin66 wrote:

         

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        Hi perlundin66  These links are invalid (they appear to be links to gmail???)

         

        Please just click on the image link, and browse to the image on your PC.  Then upload it.