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ReadyNas 104 Discoverable but won't link with ReadyCloud
Hi, I apologise if this question is a repeat, tried looking but not found anything... I have a ReadyNAS 104, with 6.6.1 OS on a Virgin V3 Router. I seem to have been affected with the auto accoun...
Hello NickyWilkes,
I deeply apologize for the inconvenience this has caused you. Other users have problems with the data that got deleted due to the ReadyCloud users reset of their ReadyNAS but were not getting that same problem. Have you checked if you are able to get your NAS when you log in at the ReadyCloud portal while you get this problem on ReadyCloud mobile app?
You might want to update the firmware. Firmware 6.7.1 is now available. It may be not available on the update server so you may need to upgrade the firmware manually. You may download the firmware from this link.
Welcome to the community!
Regards,
Hello NickyWilkes,
I deeply apologize for the inconvenience this has caused you. Other users have problems with the data that got deleted due to the ReadyCloud users reset of their ReadyNAS but were not getting that same problem. Have you checked if you are able to get your NAS when you log in at the ReadyCloud portal while you get this problem on ReadyCloud mobile app?
You might want to update the firmware. Firmware 6.7.1 is now available. It may be not available on the update server so you may need to upgrade the firmware manually. You may download the firmware from this link.
Welcome to the community!
Regards,
Perfect thank you, that seems to have fixed it.... for reference, I was accessing ReadyCloud through Chrome on Windows 10, and it was on the Discovery page every time I pressed my Backup button for 5s, and then when I clicked Manage, it took me to my NAS; but it just wouldn't appear on the Home or Manage pages.
Thanks again.
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